Banking loyalty benefits are spread among various stakeholders:
Explore Fidelio Banking Loyalty Solution offering
Collect virtual points by using Bank Card while making transactions. International, Domestic & Closed Loop Cards are supported.
Collect points based on overall banking behaviour and interactions, such as by keeping deposits, paying loan instalments on time etc.
When a transaction is made, either collection or redemption, Customer’s reward balance is updated real-time on all available channels.
All system variables can be configured through the system's parameterization forms. Therefore, no system parameters are “hard coded”.
Full Partner details and statistics from a single page, including Location, Category, Campaigns, Transactions and Program Statistics.
Fully manage own (Bank) and Merchant Campaigns, including both collection and redemption rates along with slit of the contribution.
Designed to adapt to banking industry, real-time information is available both to admin users as well as 3rd party systems and bank functions.
Settlement with participating merchants for collected and redeemed points can occur through batch process or real-time.
Integrate with POS and e-commerce merchants for in-store and online interaction with the program. Analytics and Info APIs are also available.